Effective Date: 10/10/23
InChargeBox (“we,” “us,” or “our”) is committed to safeguarding the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you interact with our services, including our website, mobile applications, and any other related products and services (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information that you provide directly to us, such as when you create an account, make a purchase, contact our customer support, or otherwise interact with our Services. The information we collect may include, but is not limited to:
- Personal Information: Your name, email address, postal address, phone number, and other personally identifiable information.
- Payment Information: Credit card information and billing details required to process payments.
- Usage Information: Information about your interaction with our Services, such as the pages you visit, the time and date of access, and your usage preferences.
- Device Information: Information about the device you use to access our Services, including the type of device, unique device identifiers, operating system, and browser.
- Location Information: Your location information if you enable location-based features on our mobile applications.
- Communication Information: Records of your communication with us, including email, chat, or other correspondence.
2. How We Use Your Information
We may use the information we collect for various purposes, including but not limited to:
- Providing and improving our Services.
- Processing transactions and delivering products or services.
- Responding to your requests and inquiries.
- Communicating with you about our Services and promotions.
- Analyzing and enhancing the user experience.
- Personalizing and customizing content and offerings.
- Detecting and preventing fraud or unauthorized access.
3. Sharing Your Information
We may share your information with third parties under the following circumstances:
- With your Consent: When you provide explicit consent to share your information.
- Service Providers: We may engage third-party service providers to assist in various aspects of our operations, such as payment processing, data analysis, and customer support.
- Legal Requirements: We may disclose information if required by law, regulation, or in response to a valid request from law enforcement or other government authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
4. Your Choices
You can exercise certain controls over your information, such as:
- Marketing Communications: You can opt out of receiving promotional emails by following the instructions provided in the emails or by contacting us directly.
5. Security
We employ reasonable security measures to protect your information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet or method of storage is entirely secure, and we cannot guarantee the absolute security of your information.
Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from individuals under 13 years of age. If you believe we have collected information from a child under 13, please contact us, and we will take appropriate steps to remove the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website. Please review the Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at katecurry@inchargebox.com.au
By using our Services, you signify your understanding and agreement with this Privacy Policy. Your continued use of our Services following any changes to this Privacy Policy constitutes acceptance of those changes.
