Shipping and Refund Policy

Shipping Within Australia

FREE Shipping within Australia

All orders shipped direct from Melbourne within one week of placing your order*

Estimated shipping time 2 - 10 business days depending on your location*

* additional delays may occur around holiday periods


International Shipping

All orders shipped direct from Melbourne within one week of placing your order*

Estimated shipping time 2 - 3 weeks depending on your location*

* additional delays may occur around holiday periods

Pre-Orders

Pre-Orders are sent within one week of arrival date*

Pre-Orders are packaged and shipped in order of purchase

* arrival date delays are out of our control

Refunds

All sales come with:

30-Day No Questions Asked Money Back Guarantee

1 Year Manufacturer's Warranty*

Free Return Shipping (within Australia)

 

Please note:

– Goods returned must be in the same condition you received it and in the original packaging.
– Manufacturer’s Warranty covers product faults when used as intended. Does not cover general wear.
– Faulty products will be repaired or replaced as decided by inchargebox.

* Warranty covers box mechanics and charging ports